Recommended Texts

Unlike all other texts in the field, which emphasize paper documents and outdated practices, only Bovée and Thill present the full range of electronic media that students will need to know to meet employer expectations.
Business Communication Today,
9th Ed.
Excellence in Business Communication,
8th Ed.

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Business Communication Essentials,
3rd Ed.

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Voice/Video Technologies

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Get Voice Mails in Your E-Mail with K7.net

Friday, August 15th, 2008

Voice mail can be an inefficient way to retrieve information, especially a long rambling message. However, with K7.net, you can listen to your phone messages via your mail.
You can receive both voice mail and messages without having to be at the office. Your voice messages and fax messages will be sent as e-mail attachments and […]

Maximizing Enterprise User Benefits of Unified Communications

Monday, August 4th, 2008

As the definition of what everyone means when they say “unified communications” (UC) becomes clearer to the various business enterprise constituencies, it is also becoming more evident that the benefits of UC will be very dependent upon the technologies that end users can selectively. If a user has NO device for communicating, then all […]

CallWave: Visual Voice Mail Widget for Your Mobile Phone

Wednesday, July 30th, 2008

CallWave is a free visual
voice mail widget for your
mobile phone. Through
visual voice mail, you can
see, sort and listen to cell
phone messages right from
your computer. This widget
works with most US carriers
including Cingular, Verizon
and T-Mobile.CallWave -
Visual Voicemail Widget » at
Cool OSX Apps

Pros and Cons of VoIP

Thursday, July 10th, 2008

As great as VOIP is, it is important to understand both the advantages and the disadvantages before making a choice.

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Top 10 Cell Phone Etiquette Rules

Wednesday, July 2nd, 2008

Here is a great list of the top 10 true cell phone etiquette rules that everyone with a cell phone should follow.

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There Are Times When a Phone Call Is Better than E-Mail

Tuesday, July 1st, 2008

Sometimes it is not a good idea to e-mail a message, it is better to pick up the phone and chat.
We’ve all received an email message that we simply wished we wouldn’t have gotten, one where we’ve been chewed out or chastised for something whether we deserved it or not. In some […]

Communication Etiquette for Mobile, Chat, and VoIP: How Not to Be Socially Intrusive When Communicating Online

Monday, June 30th, 2008

How often do you find yourself annoyed by the fact someone is suddenly ringing you on Skype as if it was the equivalent of a normal phone? Do you hesitate on whether to hang-up or erupt verbally as you answer the unknown calling party?
Well, if this can comfort you, you are not alone. Scores of […]

Do not Be a Jerk: Practice Proper Cellphone Etiquette

Monday, June 23rd, 2008

Cell phones are most certainly one of the greatest inventions in the late 20th century. They give us access to our friends and family when we otherwise would not have been able to reach them.
Cell phones are providing us a whole new level of access and communication that we’ve never had before. Unfortunately […]

From Google: Grand Central, a Free Communication Tool

Wednesday, June 11th, 2008

If I tell you that you can screen your calls, find out why they’re calling, record calls on the fly and play them back later online, and even send phone numbers to several lines at once… would you be interested? Of course you would! What if I also tell you this service is completely FREE?
GrandCentral […]

The Commandments of Cell Phone Etiquette

Wednesday, April 23rd, 2008

Imagining a world with no cell phones is almost an impossible task. But despite society’s dependency on Razrs, Blackberries, iPhones and other cellular devices, the world still revolved prior to their proliferation.

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