Telephone Skills
« Previous EntriesMake Free Telephone Calls via the Internet: How to Skype
Monday, August 2nd, 2010A step-by-step tutorial on how to use Skype for free telephone calls via the Internet. View the original here.
Practice Telephone Etiquette
Wednesday, November 18th, 2009Whether answering the phone or making phone calls, using the proper etiquette is a must in order to maintain a certain level of professionalism. Proper etiquette leaves callers with a favorable impression of you. Therefore, it is imperative to be at your best when answering the telephone. Click here to continue…. View the original here.
Telephone Etiquette
Thursday, November 5th, 2009Download this PowerPoint file The training topics in this 14-slide presentation include the following: Answering the TelephoneP.I.C.T.U.R.EInterviewing TechniquesPersonal Qualities for Phone WorkTips for Telephone EtiquetteHandling Irate CustomersFive Phases of a Call
Telephone Etiquette for Business Success
Wednesday, October 21st, 2009Download this PowerPoint file This 14-slide presentation gives tips for how to achieve success in using the telephone in business settings.
Don’t Let Etiquette Blunders Derail Your Career: Telephone Skills
Thursday, May 14th, 2009Download this PowerPoint file Learn proper telephone skills so they don’t derail your career.
How to Practice Telephone Etiquette and Manners
Monday, June 30th, 2008In today’s fast-paced business world, telephone communication is more important than ever. With the proliferation of cell phones, business is conducted 24/7 and the phone has become our lifeline. It is more important than ever to be aware of phone etiquette and manners. Here are some tips to ensure success. Read the original story here [...]
Top 10 Telephone Tricks
Thursday, March 6th, 2008When getting things done involves making phone calls, you want to spend the least amount of time and money on the phone as possible–and several tricks and services can help you do just that. With the right tones, keypresses, phone numbers, and know-how, you can skip through or cut off long-winded automated voice systems and [...]
Practice Courtesy When Using Cellular Phones
Wednesday, October 3rd, 20071. Keep your voice to a low, conversational tone. 2. Watch Your Tone – Downloading the latest ring tone has become extremely popular among wireless users, . . . Read the original story here If the above link is broken, view our cached copy instead.
Companies: Please Put the “Please Hold” on Hold
Wednesday, October 11th, 2006This is an open letter to
companies: Stop with the
“Please hold.” Those words
make my blood boil. They
are sleight-of-hand
etiquette that companies
use to make callers think
one receptionist can do the
work of two or three or
four.
Telephony: The Latest Tips and Techniques
Sunday, July 9th, 2006Learn how you can * Keep your phone number private * Record telephone calls * Brush off the unwanted with the rejection hotline * Banish telemarketers from your phone * Stop telemarketers by having disconnected line tones * Make free calls Read more . . . Source: Lifehacker Tags: telephone, voice technologies
« Previous Entries




