Nonverbal Communication
« Previous EntriesDo You Speak Body Language?
Thursday, August 14th, 2008 Often, we send out mixed messages between what our words are saying and what our body is saying. And that’s confusing to our customers.
Here are some basic points to remember about using body language.
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Diverse Cultures: Improving Nonverbal Communication Skills
Tuesday, August 5th, 2008Download this PowerPoint file
This 32-slide program covers nonverbal communication skills that are important for understanding diverse cultures.
The Human Lie Detector
Monday, August 4th, 2008The following techniques to telling if someone is lying are often used by police, and security experts. This knowledge is also useful for managers, employers, and for anyone to use in everyday […]
Body Language Often Speaks Louder Than Words
Tuesday, July 22nd, 2008A couple sits together at a distant table across the restaurant, talking. They are complete strangers, and the din completely drowns out their conversation.
But if prevailing nonverbal communication theory holds true, that alone speaks volumes about the two. In fact, visual cues such as posture and mannerisms can paint a more accurate picture of the […]
Nonverbal Communication: Telling and Detecting Lies
Tuesday, July 15th, 2008Download this PowerPoint file
This 50-slide program covers (1) deception, (2) liars vs. truth tellers, (3) theory, (4) nonverbal indicators of deception, (5) verbal indicators of deception, (6) accuracy of professional lie catchers, (7) why are people so poor at detecting lies?, (8) what makes a good liar?, and (9) why do liars get caught?
Test Yourself: Body Language and Persuasion
Tuesday, July 8th, 2008Facial expressions can be good predictors of what the person you are persuading is thinking, but it requires fairly significant study. Body language and facial expressions when combined offer an even better picture of how your message is being received. Many people believe that they are good interpreters of body language and facial expressions, […]
Nonverbal Communication: Detecting Deception
Wednesday, July 2nd, 2008Download this PowerPoint file
This 55-slide program covers (1) detecting deception in forensic psychology, (2) reading people, (3) communication modes, (4) warning signs, (5) impression management attempts, (6) historical methods of detecting deception, (7) modern methods of detecting deception, (8) electronic methods of detecting deception, (9) neurological methods of detecting deception, (10) potential deception–the actual […]
The Truth behind the Smile and Other Myths
Tuesday, July 1st, 2008 Most people call it "body language"—the clues to the meaning and intent of communication from others that we get from gesture, facial expression, posture—everything that isn’t spoken.
The experts call it "nonverbal communication," but it amounts to the same thing: a second source of human communication that is often more […]
Facial Expressions Test
Wednesday, June 18th, 2008Here is a brief quiz to test your ability to correctly identify the emotion behind facial expressions. To take the quiz, click a numbered button below to view images of individuals. These images will change briefly to display an expression. After the expression has flashed click on the word that describes the expression you […]
An Often Misquoted Study on Nonverbal Communication
Monday, June 16th, 2008I’m researching nonverbal communication for a new book I’m writing, and I came across this often misquoted study:
Professor Albert Mehrabian at UCLA conducted the classic research on the impact of different channels of communication. His findings:
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