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Advocating Plain Language: Thom Haller Discusses the Need for Clarity [332]
How to Take Perfect Lecture Notes [251]
Case Study: Southwest Airlines' Corporate Blog and Crisis Communications [192]
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Advocating Plain Language: Thom Haller Discusses the Need for Clarity [4,674]
Find Music with Your Voice: Midoni [1,428]
Communication Skills and the Eight Active Listening Secrets [1,252]
Tips for Improving Your Listening Skills [1,249]
Seven Keys to Articulate Oral Communication [1,097]
Fewer , Not Less, People Speaking Proper English [954]
Video: A Tutorial on the Subtleties of LinkedIn [946]
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Negative Messages
Friday, August 1st, 2008
The phone rings, and you pick it up. The voice on the other end sounds distressed. She identifies herself as a job applicant that your company recently rejected. Could you please tell her why she didn’t get the job?
According to attorney Barbara Kate Repa, such questions are commonplace among rejected job applicants. Proceed with […]
Friday, August 1st, 2008
The first job of a leader is to be a clear communicator. And one of the toughest challenges for a communicator is to deliver bad news. So leaders who want people to take them at their word in good times had better choose their words wisely during bad times.
View the original here.
Friday, August 1st, 2008
Business communication expert Dana Bristol-Smith, featured in O the Oprah Magazine, comments on how to deliver bad news in this KFMB, Channel 8, San Diego news report.
View the original here.
