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Unlike all other texts in the field, which emphasize paper documents and outdated practices, only Bovée and Thill present the full range of electronic media that students will need to know to meet employer expectations.
Business Communication Today,
9th Ed.
Excellence in Business Communication,
8th Ed.

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Business Communication Essentials,
3rd Ed.

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Interpersonal Communication

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Using Compliments to Control Communication

Tuesday, August 5th, 2008

Over the past few years I have been reading books on personal development, relationships, communication, and the power of manipulation. I took things a step further, when I began to experiment with some of these techniques in real conversations. The thing to remember when your experiments involve other people is to have fun, treat it […]

Please Tell Me: Is There Any Truth in the Rumor Mill?

Thursday, July 24th, 2008

An employee asks:  I keep hearing things about my company via the grapevine. Should I pay attention to organizational rumors? Is there any truth to them? Answer:  Get used to rumors. All organizations have rumors. Elvis spottings aside, there is often a kernel of truth in rumors, and you should know how to find those kernels. […]

Second Life Enables Cutting-Edge Business

Thursday, July 24th, 2008

When Greg Verdino of Melville, N.Y., gets up to go to work, he no longer makes a dash for the Long Island Rail Road to commute to Manhattan. No, as chief strategy officer of a new marketing company called crayon, on many days he sits down at his home computer and logs into a […]

Interpersonal Relations

Wednesday, July 2nd, 2008

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This 19-slide program covers verbal and nonverbal communication and listening as it relates to interpersonal relations.

The Truth about Getting Your Point Across–and Nothing But the Truth

Tuesday, July 1st, 2008

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This 17-slide program is based on The Truth about Getting Your Point Across–and Nothing But the Truth by Lonnie Pacelli. Some situations are based on true-life experiences of the author. As you go through this program, you may find that you haved had some of these challenging experiences, too. You’ll find […]

How to Start Meaningful Conversations

Wednesday, June 25th, 2008

Learning how to initiate that first conversation can be tough, but it doesn’t have to be. Break the ice with meaningful conversations instead.
For example, if you’re meeting someone for the first time, don’t make a negative comment about the event that you’re both attending. Ask the right questions to indicate an interest in […]

Bridging the Cultural Gap: Japanese Etiquette for American Professionals

Thursday, June 19th, 2008

The Southeast is quickly
finding itself home to a
growing number of
Japanese companies and
executives. Companies
such as Astellas Pharma,
Eisai and others are making
headlines as they enter our
market. It has also become
commonplace to see local
companies in the headlines
as they forge strategic
partnerships with Japanese
companies. Seertech
Corporation, Lancope Inc.
and Inspire
Pharmaceuticals are just
few examples of companies
that have been covered in
Local Tech Wire recently
for announcing this type of
partnership. As the owner
of two Japanese
restaurants, Mura at North
Hills and Asuka in the RTP,
I constantly see American
businessmen trying to
practice what they believe
to be proper Japanese
etiquette

Workplace Communication Is More Than Just an Idea

Thursday, June 19th, 2008

Isn’t it sad how some of the people who scoff at workplace communication training could be the ones who benefit from it?
One guy I know, we’ll call him James, has a chip on his shoulder toward some people he once worked with on a project. For whatever reason, James never communicated his displeasure about how […]

Tips to Overcoming Shyness and Making a Good Impression

Friday, June 6th, 2008

Many of us wish we were one of those people who walked into a room and had friends-to-be flock to them. Anyone would agree that those of us who make friends easily and are innately likable will probably have an easier and more pleasant time of things than those who are incredibly shy or […]

Three Highly Effective Tips to Handle Criticism

Tuesday, June 3rd, 2008

People react differently to criticism. The most common reactions are either getting angry and take it personally or else get unmotivated and simply give up in what you are doing (normally the subject of criticism). This post gives three tips on how to deal with criticism to avoid any of the two extreme reactions […]

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