Interpersonal Communication
« Previous EntriesThe Trust Gap: Why People Are So Cynical
Friday, August 27th, 2010How do people come to believe that others are so much less trustworthy than themselves? Much as we might prefer otherwise, there’s solid evidence that, on average, people are quite cynical about human nature. When thinking about strangers, studies have shown that people think others are more selfishly motivated than they really are and that [...]
Study: Why Telling Bad Jokes Is a Bad Idea
Friday, August 13th, 2010Bad jokes really can cause social harm. New research found that failed attempts at humor can provoke surprisingly rude responses, with the harshest reactions coming from friends and family. To test the effect of off-pitch humor, Nancy Bell, an applied linguist at Washington State University, used a real doozy: View the original here.
How to Understand and Deal with Difficult People
Tuesday, August 10th, 2010We all meet people who we find difficult to get along with. From people who mildly irritate us to someone we genuinely can’t stand, these situations provide challenges and opportunities. How can you handle these kinds of situations? Many people will be reactive, immediately responding according to their learned subconscious scripts. For example, many people [...]
How to Build an Effective Negotiation Strategy
Thursday, August 5th, 2010Download this PDF file A specialist from Conflict Management, Inc. explains the categories of analysis for defining the objective of a negotiation, designing an effective process, and achieving a good outcome.
How to Say What You Mean Without Being Mean
Wednesday, August 4th, 2010Say what you mean and mean what you say, but don’t be mean when you say it. View the original here.
Study Finds Occasional Jokes Enhance Creativity, Cohesiveness, and Performance
Monday, August 2nd, 2010Kidding around at work is commonly thought of as perilous, as the hit sitcom “The Office” often explores to wincing extremes. Now intense research finds light humor at work is a good thing. View the original here.
Communicate with the Style that Works
Tuesday, July 27th, 2010Communication expert Dr. Bill Lampton explains how to adjust your communication style to match the styles of those who differ–so you will communicate more clearly and persuasively. View the original here.
Conflict Resolution — Part 1
Monday, July 26th, 2010Resolve conflicts through a process of negotiation. View the original here.
Office Dynamics: How to Handle Problem Players
Thursday, July 22nd, 2010No matter how happy we are with ourselves, with our families, with our careers, we’re going to come into conflict with others from time to time, especially in the workplace where you have so many different personalities thrown together, where politics, hierarchies, and your particular “corporate culture” prevail. Eventually, problems will arise between you and [...]
How Your Friends' Friends Can Affect Your Mood
Wednesday, July 14th, 2010Recent research shows that our moods are far more strongly influenced by those around us than we tend to think. Not only that, we are also beholden to the moods of friends of friends, and of friends of friends of friends–people three degrees of separation away from us who we have never met, but whose [...]
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