Interpersonal Communication
« Previous EntriesWhy Did I Just Say That?
Monday, March 15th, 2010Some predicaments are intensely awkward. Here’s a survival guide for mortifying moments.
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18 Common Phrases to Avoid in Conversation
Thursday, March 11th, 2010Don’t say: “That’s not my job.” Why: If your superior asks you to do something, it is your job. Instead say: “I’m not sure that should be my priority right now.” Then have a conversation with your boss about your responsibilities. [...]
The Future of Communication and Conversation
Wednesday, March 3rd, 2010len Hiemstra (futurist.com) and Gerd Leonhard (mediafuturist.com) speak with Ralph Simon about the future of communication and conversation
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How Other People's Unspoken Expectations Control Us
Wednesday, February 24th, 2010A good exercise for learning about yourself is to think about how other people might view you in different ways. Consider how your family, your work colleagues or your partner think of you.
Now here’s an interesting question: to what extent do you play up to these expectations about how they view you?
This idea that other [...]
Six Tips for Coping with the Fact that You've Forgotten Someone's Name
Wednesday, February 17th, 2010If you’re like me, you sometimes have trouble remembering people’s names, or even how you know them. A few years ago, while at a chaotic birthday party for a three-year-old, I was on the brink of going over to some little kid’s father to say, “I think we went to college together.” Turns out it [...]
How to Deal with Gossip
Wednesday, February 3rd, 2010Download this PowerPoint file
Most of us have been the subject of gossip at some point in our lives, and we’ve all felt the sting of humiliation that goes along with it.
On the other hand, we’ve all done some gossiping of our own, and we may have hurt someone else’s feelings as a result.
How to Talk to People Better
Wednesday, February 3rd, 2010This presentation gives numerous tips for improving your interpersonal communication.
How to Stop Rumors
Tuesday, February 2nd, 2010Scientific research is suggesting that the old adage – “Don’t dignify a rumor with a response” — is bad advice. The way rumors were handled in the most recent American elections seems to back up this new perspective.
So if you can’t ignore the rumors, what are you supposed to do?
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Great Ideas vs. Confidence: Which Counts More?
Tuesday, January 5th, 2010What’s better? Having a great idea or being confident that you have a great idea?
Granted, it’s not always a choice between confidence and a great idea – sometimes you really can have both. But keep those two things in mind as you read about this experiment done with business students at MIT.
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What Are Microexpressions?
Thursday, December 17th, 2009After taking just one look at someone, why do we sometimes immediately know we don’t like him or her?
We usually chalk this up to instinct, intuition or a “gut feeling,” but researchers have found that there’s something more going on that just barely meets the eye — microexpressions.
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