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Intercultural/Diversity
Tuesday, March 2nd, 2010
Effective communication is difficult under the best of conditions. Cross-cultural factors clearly create the potential for increased communication problems. American organizations have generally believed that more information is better, but are learning that is not the case.
As more information is needed for employees and as multiple cultures now inhabit the [...]
Friday, February 26th, 2010
American culture teaches its members to “save time” In Mexico, one “spends” time.
When Americans and Mexicans communicate, they often seem to enter a time warp where words confuse and behavior confounds. There is a reason for this. Every culture strictly mandates the behavior of each and every one of its members. And since the different [...]
Wednesday, February 3rd, 2010
When we visit another country where a different language is spoken, it is obvious that it is necessary for someone to speak the other’s language in order to surmount this barrier and verbally communicate.
What is not so obvious, however, is that cultural barriers are greater than language barriers and they frequently provoke reactions that [...]
Thursday, January 28th, 2010
Steven Gaffney, president of the Steven Gaffney Company, is a leading expert on honest, interpersonal communication, influence and leadership . Thousands of people credit, Steven’s speeches, seminars, TV, and radio appearances as well as his books and products with making immediate and lasting change in both their organizations as well as their personal lives.
Serving [...]
Thursday, January 21st, 2010
Download this PDF file
Golden Rule: Identify a person the way she or he asks to be identified, regardless of forthcoming litany.
Here are guidelines for bias-free communication.