Recommended Texts

Unlike all other texts in the field, which emphasize paper documents and outdated practices, only Bovée and Thill present the full range of electronic media that students will need to know to meet employer expectations.
Business Communication Today,
9th Ed.
Excellence in Business Communication,
8th Ed.

Take a Tour
Business Communication Essentials,
3rd Ed.

Ordering Information

Instructor Support

Categories

Intercultural/Diversity

« Previous Entries

Intercultural Communication

Tuesday, August 12th, 2008

Download this PowerPoint file

This 46-slide presentation discusses diversity in communication. It also includes the six axioms of intercultural communication.

Cultural Barriers to Internal Communication

Monday, July 21st, 2008

Twenty years ago, I sat in the London offices of an American oil services company taking the conference brief for a CEO’s script. He was an oilman of the old school—no nonsense and pretty brutal in his management style. When his personal assistant came in with the coffee, she all but threw […]

Workforce Management–Worlds of Difference

Thursday, July 10th, 2008

Language isn’t the only communication barrier when establishing foreign operations. Every culture has its own workplace customs and expectations, and savvy managers are knowledgeable about all of them.

Read the original story here
If the above link is broken, view our cached copy instead.

Intercultural Communication: Worlds of Difference

Monday, June 23rd, 2008

Eraser Man seemed like a harmless gimmick to promote lean manufacturing throughout the global operations of Columbia, Md.-based W.R. Grace & Co. The pink eraser mascot was supposed to convey a simple message: eradicate or "erase" waste.
But when the $2.8 billion specialty chemicals manufacturer introduced Eraser Man during a focus-group session in China, […]

How to Address a Diverse Work Force

Tuesday, June 17th, 2008

Four ways to communicate to diverse audiences without letting political correctness run you over

Read the original story here
If the above link is broken, view our cached copy instead.

Cross-Cultural Communication: How to Get Along with International Teammates

Monday, June 16th, 2008

Culture affects everything we do. It is a shared framework of understanding and a basis for communication. For marketers who work internationally or interact regularly with counterparts overseas, poor understanding of each others cultural background can lead to uncomfortable situations, bad decisions and ineffective relationships.

Read the original story here
If the above link is broken, […]

Intercultural Communication Tips

Friday, June 13th, 2008

Download this PDF file

Here’s a nice list of tips for effective intercultural communication.

Stumbling Blocks in Intercultural Communication

Friday, June 13th, 2008

Download this PDF file

This document discusses the 6 major stumbling blocks to effective intercultural communication.

International Business Etiquette Culture Quizzes

Thursday, June 5th, 2008

Test your awareness of other cultures with one or more of the following Culture Quiz Websites.
 

Read the original story here
If the above link is broken, view our cached copy instead.

One Message: Many Cultures–Best Practices for Global Communication

Tuesday, May 27th, 2008

Corporate communication is the lifeline of any organization—crossing cultures, perceptions and language barriers to reach employees around the globe. Messages must be delivered accurately, while strengthening the organization’s position, building trust between the organization and the employee, and communicating a message that is not only current to local issues, but relevant […]

« Previous Entries