Intercultural/Diversity
« Previous EntriesThe Four Seasons Has Cultural Sensitivity
Friday, December 18th, 2009The Four Seasons leads the hospitality industry with innovative enhancements and high standards, because their globally located teams of employees are single-focused. This requires their leadership on all levels to have cultural intelligence, cultural sensitivity and a reinforced tolerance for cultural differences. Naturally, this doesn’t happen while operating in a bubble; but rather while stretching [...]
Culture Shock: I Still Can't Adjust to Eating Bugs
Tuesday, December 8th, 2009Sorry, I know it’s sophomoric, but when I wanted an image to communicate Culture Shock (from a United States/Western European perspective) I couldn’t resist the photo of basically a ‘bug buffet.”
I know I’ve heard they are full of protein, even tasty, but from my own cultural perspective, I don’t see myself digging in!
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Culture Influences Brain Function, Study Shows
Wednesday, November 18th, 2009People from different cultures use their brains differently to solve the same visual perceptual tasks, MIT researchers and colleagues report in the first brain imaging study of its kind.
Psychological research has established that American culture, which values the individual, emphasizes the independence of objects from their contexts, while East Asian societies [...]
Intercultural Communication
Thursday, November 12th, 2009This 63-slide presentation covers the following:
Filtering, Seleccting Perception, Defensiveness, Language, Listening, How Culture Affects All Communication, Basics Notions about Self, People from Different Language Communities, Stereotypes and Prejudices, Interaction and Adaptation, Understanding Co-Cultures Within Ones Own Country, Assumption of Similarities, Language Differences, Body Language, Tone of Voice, Vocal Sounds, Developing Empathy Factors, and Principles of [...]
Intercultural Communication: American Culture
Tuesday, November 10th, 2009The topics presented in this 20-slide presentation include the following:
Cultural awarenessMaking the first impressionImportant components of a dialogueSocial graces, etiquette, and body languageMaking a great first impressionBody languageEtiquette of dressingFine dining
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Stereotypes: An Intercultural No-No
Monday, November 2nd, 2009As more or more people from different backgrounds, countries, cultures and religions immigrate to foreign lands, those countries become an intercultural melting pot.
In order for the native people and the immigrant population to blend and create a thriving and successful atmosphere both sides need to develop some sort of intercultural tolerance and understanding of the [...]
Communicating Across Cultures
Monday, October 26th, 2009Communicaton across cultures effectively improves productivity and promotes harmonious work environments. It involves understanding cultural differences and overcoming language problems.
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Understanding Western Culture
Monday, October 19th, 2009Download this PowerPoint file
This 37-slide presentation answers these questions: What is culture? Where did western culture come from? How is it different from Chinese culture? How should I deal with these differences at work?
Katrien Masschelein at Johnson & Johnson on Cross-Cultural Communication
Wednesday, October 7th, 2009As international marketing director for a Johnson & Johnson medical device company, Katrien Masschelein ‘03 interacts daily with people from all over the world. “Not one country is the same,” she said. “In my role I am challenged every day to make sure in my cross-cultural communication I do the right thing.”
Masschelein, who grew up [...]
Online World Is More Multilingual Than Ever
Thursday, September 24th, 2009Having an English-only website is no longer sufficient. For those under the illusion that their potential customers are all surfing the web in English, it is time to realize that the language of the web is multilingual.
People prefer to search and interact online in their own language: it’s natural and comfortable. And [...]
