Recommended Texts

Unlike all other texts in the field, which emphasize paper documents and outdated practices, only Bovée and Thill present the full range of electronic media that students will need to know to meet employer expectations.

Business Communication Today,
10th Ed.

Excellence in Business Communication,
9th Ed.

Business Communication Essentials,
4th Ed.
Take a Tour

How These Texts Compare
Is Your Business Communication
Textbook Preparing
Students for the Future
or the Past?
Do You Know the
Fallacies about Teaching
Electronic Media?
Does Your Textbook
Cover Business
Communication 2.0?
Video:
A Fundamental Shift in the
Way We Communicate.
(See the New Media
Covered Only by
Bovee and Thill. Are You
Using the Right Text?)
A Letter to Instructors
Video:
Alert! A Paradigm Shift Is
Impacting Business
Communication Courses
Major Study: Thousands of Companies Using Social Media. Will Your Students Be Prepared to Use Social Media on the Job?
Study: 91% Using Social Media.in the Inc. 500-- America's Fastest Growing Private Companies. (Social Media Should Be Part of Your Course. Only Bovee & Thill's Texts Offer Social Media Coverage.)
Teach Your Students How to Use Social Media on the Job. (See sample pages here of Bovee & Thill's coverage you won't find in any competing texts.)
Business Communication Is Changing Due to Social Media (Are Your Students Learning about These Changes from Your Current Text?)
Hundreds of Social Media Examples
Teach Introduction to Business?

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Categories

Instant Messages

« Previous Entries

Instant Messaging Misfires

Monday, July 12th, 2010

Some would say that there’s never been any real etiquette on this unruly and often rude Internet. So, I’ve put together a list of six tips for acceptable instant messenger behavior that addresses some of my biggest pet peeves. View the original here.

E-Mail and Instant Messaging Face Compliance Challenges

Friday, July 9th, 2010

In the financial workplace, e-mail and instant messaging (IM) are becoming essential enterprise tools. Once the province of teens chatting with their friends, instant messaging is now relied on by brokerage firms and other financial companies to maintain contact with clients. An ever-increasing number of government regulations and industry-specific rules make compliance with secure-messaging criteria [...]

Instant Messaging Proves Useful in Reducing Workplace Interruption

Tuesday, June 29th, 2010

Employers seeking to decrease interruptions may want to have their workers use instant messaging software, a new study suggests. A recent study by researchers at Ohio State University and University of California, Irvine, found that workers who used instant messaging on the job reported less interruption than colleagues who did not. View the original here.

Teens Reach Linguistic Peak in Online Chat

Friday, June 25th, 2010

LOL, OMG and TTYL: parents and teachers worry that teenagers’ use of these and other forms of online shorthand is harming their language skills. Perhaps they will take comfort from a study suggesting that instant messaging (IM) actually represents “an expansive new linguistic renaissance”. Sali Tagliamonte and Derek Denis at the University of Toronto, Canada, [...]

Study: Instant Messaging Is Surprisingly Formal

Tuesday, June 8th, 2010

Instant messaging (IM) is a relatively new form of communication. . . Although written, the fact that IM is more immediate and direct than e-mail makes it seem more like speech than writing. But a recent study of IM-ing by college students found that the communication was more formal–in use of vocabulary and abbreviations–than might [...]

Foundations of Instant Messaging

Thursday, March 11th, 2010

Download this PowerPoint file This 19-slide presentation covers the foundations of instant messaging.

Instant Messaging Online

Wednesday, March 10th, 2010

Download this PDF file Instant messasing, or “IM,” is one of the simplest forms of synchronous online communications available. IM has become firmly entrenched in the lives of the younger generation. As a result, IM usage is expanding into both higher education and the workplace.

I.M. Generation Is Changing the Way Business Talks

Thursday, January 21st, 2010

INSTANT messaging has come of age. No longer the province of chatty teenagers, it is now part and parcel of advanced communications networks at many corporations. And as instant messaging takes hold, companies are benefiting from new productivity gains and improvements in customer response time. “I almost never get e-mail from my Sun colleagues,” said [...]

Instant Messaging — A New Language?

Friday, December 18th, 2009

Instant messaging — a new language? OMG! LOL. TTYL. For many adults over the age of 30, the former groupings of letters would seem incoherent, but for a newer generation of technologically-savvy young adults it can say a lot. “Instant messaging, or IM, is not just bad grammar or a bunch of mistakes,” says Dr. [...]

RU Kidding? Research Finds That Chatspeak Has No Impact On Children’s Spelling Ability

Thursday, October 29th, 2009

This will probably comes as a bit of a shock to UR system, but findings from a group of University of Alberta researchers show that language commonly used in instant messaging has no effect on your child’s spelling abilities. If anything, says study author Connie Varnhagen, using language variations commonly used in instant messaging and [...]

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