Recommended Texts

Unlike all other texts in the field, which emphasize paper documents and outdated practices, only Bovée and Thill present the full range of electronic media that students will need to know to meet employer expectations.
Business Communication Today,
9th Ed.
Excellence in Business Communication,
8th Ed.
Take a Tour
Business Communication Essentials,
3rd Ed.

Ordering Information

Instructor Support

Categories

Etiquette

« Previous Entries

Business Etiquette: Cultural Tips from Around the Globe

Friday, August 8th, 2008

Download this PDF file

This document provides dozens of useful business etiquette tips for a wide variety of countries throughout the world.

Business Etiquette: How Savvy Are You?

Thursday, August 7th, 2008

Download this PowerPoint file

This 42-slide presentation has the following objecctives: (1) Define Business Etiquette, (2) Identify Benefits of Practicing Business Etiquette, and (3) Test/Expand Your Etiquette Awareness.

Seven Meeting Etiquette Rules Not to Be Forgetten

Tuesday, August 5th, 2008

Business meetings are held for a variety of reasons, but one common characteristic is the sharing of information with others. As in dining, there are rules of etiquette that go along with meetings. I cannot believe the number of times I have been to meetings and some individuals in the room exhibit unprofessional business […]

Dining Etiquette Is Good Business

Friday, August 1st, 2008

Download this PowerPoint file

This 22-slide presentation covers the following: (1) Where to sit, (2) The importance of perfect posture, (3) What to do with your extras–cell phone, purse, pagers, etc., (4) The table: napkins, silverware, stemware, plates, and (5) When should you actually start eating?
 
 

Etiquette for Online Business Commmunication

Tuesday, July 29th, 2008

Etiquette for online business is virtually the same it is for offline business:
* always be polite* show respect* listen/read intently* go out of your way to satisfy any and all customers’ needs* never fabricate information to mislead or suit one’s own business interests* be willing to negotiate
More . . .

Read the original […]

Schmoozing and Business Etiquette

Tuesday, July 15th, 2008

Download this PDF file

This document covers (1) Schmoozing suggestions, (2) Listening and speaking suggestions, (3) Grooming tips, and (4) Business etiquette.

The Top Ten Business Etiquette Faux Pus

Tuesday, July 15th, 2008

Download this PDF file

This document gives the top ten business etiquette faux pus (errors), plus it gives you ten bonus etiquette faux pus.

Business Etiquette

Friday, July 11th, 2008

Download this PDF file

This document covers (1) Introducing yourself and shaking hands, (2) Giving presentations, (3) Knowing the dress code, and (4) Giving gifts.

Etiquette in Business

Monday, July 7th, 2008

Download this PowerPoint file

This 21-slide presentation covers (1) Definition of Business Etiquette, (2) Quotient Quiz, (3) Why Etiquette is Necessary in the Workplace, (4) How to Utilize Etiquette, (5) First Impressions. (6) Person-to-Person Etiquette, (7)Business Correspondence, (8) Etiquette Activity, and (9) International Protocol.

Please Pass the Etiquette: Interacting with Potential Employers

Monday, July 7th, 2008

Download this PowerPoint file

This 29-slide presention covers (1) Mind Your Manners–Defining Business Etiquette, (2) Professional Presentation–Reality vs. Perception, (3) Talk the Talk–Communicating with Employers, and (4) Elbows Off the Table–Dining Etiquette.

« Previous Entries