Recommended Texts

Unlike all other texts in the field, which emphasize paper documents and outdated practices, only Bovée and Thill present the full range of electronic media that students will need to know to meet employer expectations.

Business Communication Today,
10th Ed.

Excellence in Business Communication,
9th Ed.

Business Communication Essentials,
4th Ed.
Take a Tour

How These Texts Compare
Is Your Business Communication
Textbook Preparing
Students for the Future
or the Past?
Do You Know the
Fallacies about Teaching
Electronic Media?
Does Your Textbook
Cover Business
Communication 2.0?
Video:
A Fundamental Shift in the
Way We Communicate.
(See the New Media
Covered Only by
Bovee and Thill. Are You
Using the Right Text?)
A Letter to Instructors
Video:
Alert! A Paradigm Shift Is
Impacting Business
Communication Courses
Major Study: Thousands of Companies Using Social Media. Will Your Students Be Prepared to Use Social Media on the Job?
Study: 91% Using Social Media.in the Inc. 500-- America's Fastest Growing Private Companies. (Social Media Should Be Part of Your Course. Only Bovee & Thill's Texts Offer Social Media Coverage.)
Teach Your Students How to Use Social Media on the Job. (See sample pages here of Bovee & Thill's coverage you won't find in any competing texts.)
Business Communication Is Changing Due to Social Media (Are Your Students Learning about These Changes from Your Current Text?)
Hundreds of Social Media Examples
Canadian Editions
Teach Introduction to Business?

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Categories

Etiquette

« Previous Entries

Are You Practicing Proper Social Networking Etiquette?

Monday, February 22nd, 2010

After a long day at the office, imagine logging onto Facebook to see what your friends have been up to, only to have your boss or colleague message you about an urgent work matter.
Aside from the fact that you are officially off duty, is it appropriate for your coworker to reach [...]

Workplace Etiquette

Thursday, February 18th, 2010

Download this PowerPoint file

This 13-slide presentation covers the why’s of etiquette, how misunderstandings among coworkers lead to workplace tension, sensory reminders of how to get along in the workplace, how to get to the top, and key elements in of a productive workplace.

Webwise: Online Guides to Etiquette

Tuesday, January 12th, 2010

A reliable all-round option is www.emilypost.com, which is a huge American website, but don’t let that put you off. Alongside precise rules on handling the U.S. flag sits advice for a nervous guest or interviewee, and much, much more.

View the original here.

Business Etiquette Principles and Practices

Monday, November 16th, 2009

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This 72-slide presentation covers all of the major aspects of etiquette in business today starting with the principles that underpin all etiquette.

What You Need to Know about Personal Grooming

Wednesday, November 11th, 2009

This 12-slide presentation covers social graces, etiquette of dressing, etiquette in dining, body language, and things you should and shouldn’t say in conversation.
Click here to continue….

View the original here.

Telephone Etiquette

Thursday, November 5th, 2009

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The training topics in this 14-slide presentation include the following:
Answering the TelephoneP.I.C.T.U.R.EInterviewing TechniquesPersonal Qualities for Phone WorkTips for Telephone EtiquetteHandling Irate CustomersFive Phases of a Call

Telephone Etiquette for Business Success

Wednesday, October 21st, 2009

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This 14-slide presentation gives tips for how to achieve success in using the telephone in business settings.

Blogging Etiquette Gets Personal

Tuesday, September 1st, 2009

A discussion that began on a journalist’s personal blog has sparked a wider debate on ethics in the age of social media as the lines between journalists’ professional work and their personal activities blur.
It began when Adam Tinworth, the head of blogging development for Reed Business International, criticised the National Union of Journalists on [...]

Are You Rude? Maybe You Should Think Again

Monday, July 20th, 2009

Fed up with the rude behavior you experience day in and day out? Is it aggressive driving, co-workers who don’t wash their hands or smokers who use the sidewalk as their personal ashtrays?
What about the sales clerks who ignore you–then act like they own the store when you finally get their attention?
It’s time for a [...]

Cross-Cultural Business Etiquette

Wednesday, June 10th, 2009

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This 19-slide presentation focuses on American versus Chinese business etiquette customs.

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