Recommended Texts

Unlike all other texts in the field, which emphasize paper documents and outdated practices, only Bovée and Thill present the full range of electronic media that students will need to know to meet employer expectations.
Business Communication Today,
9th Ed.
Excellence in Business Communication,
8th Ed.

Take a Tour
Business Communication Essentials,
3rd Ed.

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Document Format and Layout

Six Proven Tips for Making Your Business Correspondence Inviting to Read

Friday, July 11th, 2008

With today’s business moving at the speed of broadband, everyone expects better results in record time. Every day, we deal with hundreds of communications in the form of e-mails, letters, phone calls, chats, and meetings—and that’s before we tackle the “to do” list.
It’s no wonder that many business messages often reads as if they […]

America’s Most Fonted: The 7 Worst Fonts

Wednesday, April 18th, 2007

Ugly fonts, cutesy fonts,
unreadable fonts, bad
fonts . . . they have
terrorized us for far too
long, infiltrating our homes
via e-mail, IM, and low-rent
ValPak ads. Here, LMNOP
presents the seven worst
fonts–and the people who
use them.LMNOP:
America’s Most
Fonted: The 7 Worst Fonts

The Punctuation World Is Entering a New Period

Wednesday, March 7th, 2007

Advertisers ranging from Bergdorf Goodman to the American Association of Railroads are abandoning the traditional telephone punctuation for the likes of 800.555.1212. Just as English has become the international tongue of business, European-style punctuation, which favors the period over the hyphen, is rapidly crossing more borders. Some think dots are a little cooler, a little classier, […]

How Should Telephone Numbers Be Formatted?

Friday, February 23rd, 2007

Which style or format is
correct? As usual, style
guides differ. Of the ones
on my bookshelf, The
Gregg Reference Manual
takes the most liberal
approach. Gregg offers
many possibilities, which I
illustrate here with my
office number: 206-782-
8410 This format is most
common, according to
Gregg. (206) 782-8410 This
style is common, says
Gregg, but can’t be
used when the telephone
number itself appears in
parentheses. Also, this
format makes less sense in
large metropolitan areas in
which the area code is
required even for local
numbers. All these are
acceptable on letterhead
and business cards,
according to Gregg:
206/782-
8410206.782.8410206 782
8410 To

Communication: A Little Design Goes a Long Way

Tuesday, December 5th, 2006

Design is about communication
The word

Convert RSS to PDF

Monday, December 4th, 2006

"RSS to PDF is a free online service that lets you turn an RSS or OPML newsfeed into a PDF.
It’s lightning fast and creates a very readable and nicely formated PDF for your offline reading pleasure. See an example of the Lifehacker feed here: Lifehacker RSS to PDF."More . . .
Source: Lifehacker
Technorati Tags: RSS newsfeed, […]

Business Card Etiquette: Are Scratch-Throughs OK?

Saturday, October 28th, 2006

Have you even been in a
situation where you
handed someone your
business card and said, “oh
let me give you my new cell
number” and then you
scratch through the old one
and print the new one?Bad
business! How rude!
You’re wasting the
other person’s time
as well as your own. When
someone does that to me, I
don’t feel valued by
them. If I was, they
wouldn’t waste my
time! As a speaker,
you’d be amazed at
how many people give me
their cards with stuff
scratched through , written
on, etc. I just wonder if
they ever think of what

What Does Your Phone Number Presentation Say about You?

Thursday, August 10th, 2006

Note the actual presentation of your business phone number. Take a look online, or go through your hoard of business cards. You’ll see five basic categories of phone number presentations:
Dashes    614-241-5195Parens     (616) 241-5195Dots        616.241.5195Nothing   616 241 5195Unique    616/241/5195 or (616) 241/5195 . . . or some other hybrid
Same information. Five different approaches. What does each […]

The Power of Persuasion: Classic Posters from WW II

Thursday, May 18th, 2006

Government posters from World War II can spark entertaining and thought-provoking discussion of persuasion, message design, changing gender roles, race relations, and other topics. The National Archives provides online access to a variety of these posters, along with commentary that puts the messages in historical context. Technorati Tags : Persuasion