Communication
« Previous EntriesWhat You Can Do about Information Overload
Thursday, July 22nd, 2010Download this PDF file Here are specific guidelines for what you can do to alleviate information overload at work.
Taming Internal Communications Clutter
Thursday, July 15th, 2010Navigating through internal communication “whitewater” is a growing challenge in today’s business environment. Every day, we face a flood of messages and requests from multiple sources, making it increasingly difficult to manage the overload. As communicators, we need to get the right information to the right audiences at the right time. While technology makes it [...]
Cowardly vs. Courageous Communication
Thursday, July 1st, 2010In today’s Seattle Times I read the advice columns “Miss Manners,” by Judith Martin, and “Ask Amy,” by Amy Dickinson (photo, left). Their advice illustrates a topic I wrote about in this month’s Better Writing at Work: cowardly vs. courageous communication. View the original here.
Secrets of Communicating with Four Generations
Monday, June 28th, 2010When you see a gray-haired, three-piece-suited executive talking to a twentysomething with multiple body piercings, it may seem that the generation gap in the workplace is bigger than ever. But people of all ages essentially want the same things—even if they look or behave differently. View the original here.
The Home Depot's Communication Makeover
Monday, June 21st, 2010When you’re the world’s largest home improvement specialty retailer, communicating with more than 1,500 busy stores and 300,000 associates is no easy task. And ensuring each store has received critical communications and taken the associated actions can be nearly impossible. View the original here.
Intergenerational Communication Made Simple
Monday, June 21st, 2010Since my life’s work is exploring communication and how it affects the workplace, part of my job is to diligently research and design ways to communicate these issues to you, the reader. I realize you do not have time to sift through thousands of articles on the subject, so what follows is my attempt to [...]
The Top Ten Best (and Worst) Communicators of 2008
Monday, June 14th, 2010This Annual List of Top Ten Communicators of 2008 highlights the best (and worst) from business, politics (big this year), entertainment, sports and the professions. Take a look to see how communication skills helped make or break these notable individuals: View the original here.
How to Have Great Communication Skills as an Employee
Friday, June 11th, 2010This article details the how-to of communicating effectively with a customer, which is somewhat of a lost art. If you truly want to impress your boss and keep your customers, here is what you do. View the original here.
When Business Is Down, Communication Is Key
Thursday, June 10th, 2010Peter Hirsch, Director of Global Corporate Affairs, Porter Novelli, has seen periodic recessions and economic downturns over the last 20 years of his career in corporate communications. While guiding manufacturing companies through the economic hudles of the early 80s and 90s, he found that many companies still tend to make the same mistakes when faced [...]
What 25,000 Employees Globally Say about Communication Effectiveness
Monday, May 31st, 2010Towers Perrin has brought together a group of leading companies to establish The Communications Effectiveness Consortium and annual benchmarking study. This study assesses factors that drive employees’ perceptions of communication effectiveness. The resulting tool provides guidance on the best return on investments for an organization’s communication resources. View the original here.
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