Recommended Texts

Unlike all other texts in the field, which emphasize paper documents and outdated practices, only Bovée and Thill present the full range of electronic media that students will need to know to meet employer expectations.
Business Communication Today,
9th Ed.
Excellence in Business Communication,
8th Ed.

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Business Communication Essentials,
3rd Ed.

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Many Senior Managers Communicate Badly, Survey Says

Wednesday, August 13th, 2008

Top-level bosses could do better in contact with employees.

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Good Communication Linked to High Levels of Engagement

Monday, July 28th, 2008

Research from the U.S. shows that employees who enjoy frequent communication from senior management are more likely to be engaged with their organization.

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The Essentials of Business Communication

Thursday, July 24th, 2008

We are bombarded with thousands and thousands of messages each and every day. We can’t pay attention to everything, so we must learn to concentrate only on the things we think are important. Speaking and listening effectively is a science. When you learn to do them both with excellence, you will have better relationships […]

Association for Business Communication

Friday, July 18th, 2008

The Association for Business Communication (ABC) is an international organization committed to fostering excellence in business communication scholarship, research, education, and practice.
The membership of the ABC, like the field of business communication, is richly interdisciplinary, drawing members from such fields as management, marketing, English, speech communication, linguistics, information systems, to name only a few. […]

Crisis Communication Strategies That Work

Thursday, July 3rd, 2008

While working as a public information officer for an Ohio utility company, the unthinkable happened.

A nine year old boy stepped behind a chain link fence on a bridge under construction and touched a decades-old street light standard. Within seconds, a young life was snuffed out.
The unusual accident threatened to seriously damage the image […]

How to Communicate across the Generation Gap

Wednesday, June 18th, 2008

Excerpts from a conversation among a Baby Boomer, a GenXer and a GenYer reveal changes communicators must make to stay relevant to all employees

Global warming may be the hot issue of our day, especially on the political front. But inside organizations, the climate change may be relatively tepid compared to the generational storm […]

Business Communication in Wikipedia

Tuesday, June 17th, 2008

Business communication encompasses a variety of topics, including . . .

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Develping the Communication Function in Corporations Today

Tuesday, June 10th, 2008

The key to surviving in in today’s chaotic and competitive business environment is communication, both internal and external. Because the communication function extends across organizational boundaries, we have the unique opportunity to make an impact in all areas of the corporation.

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The Twitter Ecosystem

Monday, May 5th, 2008

More and more serious business communication tools are being built on Twitter. Using the simple and efficient messaging infrastructure. Here are a few example in this growing ecosystem.

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Protecting Your Company’s Reputation in Cyberspace

Thursday, February 14th, 2008

It’s no secret that over the past few months several toy manufacturers have had their reputations battered by a series of safety problems and recalls.
 
In today’s digital world, information — both good and bad — can spread like wildfire. Unfortunately in some cases the information may be true. However, what happens if the Internet is […]

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